Investing in our People for the Best Service Possible
Here at Aquamark, we truly believe that the satisfaction and motivation of our staff, and the quality of their training, has a direct impact on the level of service experienced by our clients.
Everyone who works for us is directly employed and carefully selected for their dedication to delivering a quality service; their ambition to succeed; initiative in finding solutions and desire to impress.
We place great emphasis on investing in all of our people so that our clients’ experience exceeds expectations. We do this in a number of ways:
Our personnel undergo ongoing training in order to keep up with the latest technology, cleaning methods and products, and health and safety legislation. If we feel anyone is falling short of the skills needed to undertake their duties, we act immediately and never hold back when it comes to investing in this important area. We hold various licenses, such as IPAF (International Powered Access Federation), and have IRATA (Industrial Rope Access Trade Association) members on the team. These are highly specialist skills which we fully support with ongoing investment in the appropriate equipment and training.
We also promote training in effective communication, because to us, this is a very valuable attribute and something that many of our clients comment upon as one of the reasons they continue to engage us.
Career Development Opportunities
One of the most important roles within our organisation is that of supervisor. Checking teams are performing their duties to the exceptional standards we promise our clients is vital and we offer mentoring and development support to those members of staff who display the skills needed to fulfil this role.
Motivation, Satisfaction and Job Security
Because we appreciate that a motivated and content workforce is a productive workforce, we have secured the services of Peninsula, a firm of HR specialists, whose job it is to look after our employees and ensure they are happy in their work, have access to promotional opportunities, are shown appreciation and receive the necessary training to perform their jobs efficiently and safely.
Thanks to Peninsula, we are confident we can maintain harmony in the workplace and ensure everyone has access to the opportunities they deserve.
Our Investment in People: Your Satisfaction
Aquamark invests in its people so that its clients receive nothing but the best service. We welcome feedback and are well known for our open and upfront approach to communication. Our aim is for 100% client satisfaction, and we’ll continue to invest in our people to ensure this is consistently delivered.
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