Be the solution, never the problem.

A London window cleaning company built on relationships

I started Aquamark to build a company on a foundation of great culture, because I believe culture is what shapes everything a client ever experiences.
“I believe if you look after every single person who comes into contact with Aquamark, our team, our clients and their residents, and you always try to be the solution and never the problem, everything else takes care of itself.”

Brad Staines

Managing Director

Why great service starts with trust and communication

At Aquamark, we love building long relationships, with both our team and our clients. But a great relationship doesn’t happen by accident. It takes trust, clarity, great communication, and a clear structure of what great actually looks like. That’s exactly how we set up Aquamark.

Our story - a specialist window cleaning service partner since 2013

Aquamark was established in 2013, and we’ve grown steadily ever since, one strong relationship at a time. Today we look after some of London’s most prestigious residential and commercial developments, but the foundation has never changed, look after your people, communicate clearly, and always be the partner your clients can rely on.

Our approach

It’s not an Aquamark experience unless it focuses on being valuable for you and the building occupants.

We achieve this by running through our 3-step Aquamark Way.

Patience

We listen first. Every building is different, and understanding your residents, expectations, and pressure points helps us deliver a service that works for you.

Planning
No chasing. No uncertainty. When we’re attending? Who is on site? What’s being done? When residents need notice? When the clean is complete? Clear, calm, proactive communication throughout.
Proactive Comms

We do what we said, how we said, when we said.

Consistency builds trust and our systems are built to ensure every promise is kept.

Performance

Your challenges become our challenges. Our job is to support you, protect your time, and help you deliver for your residents and your leadership team.

Proof
Every clean comes with documentation, images, checklists, and sign-offs. You’ll always have the evidence you need for your records, audits, and internal reporting.
Partnership

We constantly improve — our systems, our training, our communication, and the experience you receive. Better every month, every quarter, every year.

Our purpose is what drives us

It’s to create better outcomes for our customers and the people in the buildings we clean. What drives us is making a difference that’s valued and appreciated. We thrive on making sure everyone is in touch with what’s happened, happening and will happen.

We love solving the technical challenges of cleaning the exterior windows and glass that others couldn’t solve or didn’t tackle. This sense of achievement and making a difference gives us a buzz that drives us forward and makes us feel proud of the impact we have.

A five star window cleaning business!

We’ve used Aquamark for external window cleaning on the housing estate I manage for the past 3 years and with each annual clean we’ve consistently received fantastic feedback from the residents.

Chris

Very good window cleaning company

We have used Aquamark for the last 7 years, the service and quality have always been very good. also following up with resident’s queries.

George

Brilliant, Friendly, Professional service

We have been using Aquamark for the past 10 years at the Police Federation HQ. Communication is great and the work is to a high standard. we have a few tricky areas of glass that need cleaning, Aquamark always have the solution. Cannot recommend them highly enough!

Ian

Excellent

The team are very supportive, understand what is required of them and act with courteous and professionalism.

Felix

Great Service

Great service, very helpful team who are happy to go out of their way to ensure the residents are satisfied. Would provide a daily update on general clean and any additional items they have noticed or are assisting with.

Kieran

Get a quote or request a phone call.

Tell us about your building

SBC House
Restmor Way
Wallington
Surrey
SM6 7AH 

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