The residential window cleaning service partner FMs stop worrying about.
The real problem with most residential block window cleaning
Most window cleaning isn’t let down by the cleaning, it’s let down by how the job is managed around it.
Residents who weren’t told, access plans that never reached building management, cleaning days that overran with no phone call, a contractor who goes quiet and leaves you no record of what was done.
That’s not a cleaning problem, it’s a communication problem, and it’s why so many FM teams feel like they’re chasing a service they’re already paying for.
How our residential block window cleaning works
Every Aquamark operative follows our TRUSTED model on every visit, turn up prepared, review the site, update notes, show evidence with photos, tick complete, log time, and send you a daily update.
Every visit documented, nothing to chase.
Around that runs our 6 P’s of the client journey, Patience, Planning, Proactive Comms, Performance, Proof and Partnership, so you always know what’s happening, when, and what the outcome was.
Access methods for high-rise residential blocks
Access is usually the hardest part, so we plan it properly before anyone sets foot on site.
Depending on the building, we work with water-fed pole, rope access, cherry pickers, and BMU or cradle systems, and where a building’s been written off as too difficult, that’s usually where we do our best work.
Proof from London residential developments
At One Blackfriars, a 170-metre tower previous contractors couldn’t clean properly for five years, we trained six operatives, ran all three lifts at once, and delivered a full clean in three months.
At Chelsea Waterfront we’ve held the relationship since 2008, and at The Whiteley we unlocked areas of the building that had been impossible to reach, including the iconic glass dome.
The benefits of commercial window cleaning
Frequently Asked Questions
How often should you have your windows cleaned?
This will depend on the location of your building and the level of dirt and grime it is exposed to. For the majority of our clients, we recommend a three-monthly cleaning schedule, which includes four cleans per year. However, we are flexible and can work with you to find a frequency