Having your shopfront, office block or hotel windows cleaned is a big task, and there’s nothing better than finding a trusted and reliable commercial window-cleaning team that you can keep coming back to, rather than hiring a new company afresh every time. There are multiple window cleaners operating in London and the South East, and it’s important that you find a company that provides the exact service you require. To do so, you’ll probably need to shop around, and the best approach is to ask plenty of questions. Don’t just find out about costs and timings: a respectable window-cleaning team will be more than happy to talk to you about its services, staff and skills. Here are three good questions to ask.

What services do you offer?

It might sound obvious, but asking about the extent of a window-cleaning team’s services is a great way to determine its scope. Credible commercial window cleaners should offer a range of advanced solutions to suit all kinds of buildings; as well as using simple tools such as water-fed poles and power washing, they should implement technologies like abseil systems, cherry pickers and cradles. This way, you can be sure that your window cleaner can manage all the areas of your building – even the parts that are particularly hard to reach.

What qualifications do your staff have?

Safety is paramount when it comes to window cleaning. Companies need to take measures to ensure that their staff, clients and the general public are fully protected. At a minimum, commercial window cleaners should be DBS-checked and trained in COSHH (Control of Substances Hazardous to Health), the Electricity at Work Regulations and accident reporting. The team should be fully qualified to use the cleaning equipment, products and materials involved in the service, and provide you with a health and safety manual outlining this.

If a company is offering advanced solutions such as cradle access or cherry pickers, then it should be licensed by the International Powered Access Federation (IPAS). For window cleaners offering abseil services, it’s advisable to ask whether their staff are members of the Industrial Rope Access Trade Association (IRATA). This is not essential, but it does demonstrate that your window cleaners are fully dedicated to safety and quality.

Do you comply with environmental regulations?

Your commercial property is subject to an increasing number of regulations, and it’s important to find a window cleaner that will comply with legal and environmental guidelines. The best indicator of a company that has a comprehensive environmental management system in place is ISO 14001 registration. Put simply, this means that the company is committed to reducing waste (i.e. water) and recycling materials wherever possible. Window cleaners should also avoid using harmful cleaning chemicals. Above all else, these commitments generally signify a company that is credible and professional.

Ensuring your window cleaning company follow the correct and relevant health and safety guidelines is so important, not just for the cleaners themselves but all personnel involved with the premises management.

Here at Aquamark Window Cleaning, our team is fully insured, ISO 14001-registered and licensed by the appropriate bodies. If you need your commercial property’s windows cleaning, contact us today. We’re more than happy to answer your questions.